Information is any material in any form. It includes records, documents, memos, e-mails, opinions, advices, press releases, circulars, orders, logbooks, contracts, reports, papers, samples, models, data material held in any electronic form. It also includes information relating to any private body which can be accessed by the public authority under any law for the time being in force.

“Right of information” means the right of information accessible under this Act which is held by or under the control of any public authority and includes the right to inspection of work, documents, records, taking notes, extracts or certified copies of documents or records; taking certified samples of material; obtaining information in the form of diskettes, floppies, tapes, video cassettes or in any other electronic mode or through printouts where such information is stored in a computer or in any other device.

Section 3 of the Right to Information Act provides as under:
"Subject to the provisions of this Act, all citizens shall have the right to information."
Any Indian citizen who desire to obtain any information may apply in writing or through electronic means in English or in Hindi or in the official language of the area accompanying such fee as prescribed.
Normally, an applicant is not required to submit any proof of citizenship. However, if the CPIO has any doubt about the identity of the applicant he can seek for his proof of identification.

A "public authority" is any authority or body or institution of self government established or constituted by or under the Constitution; or by any other law made by the Parliament or a State Legislature; or by notification issued or order made by the Central Government or a State Government. The bodies owned, controlled or substantially financed by the Central Government or a State Government and non-Government organizations substantially financed by the Central Government or a State Government also fall within the definition of public authority. Rajasthan Gramin Bank is a Public Authority.

The prescribed fee is as under :

A request for obtaining information under sub-section (1) of Section 6 of the Right to Information Act,2005 [hereinafter referred to as “the Act”] shall be accompanied by an application fee of 10/- [Rupees Ten only] by way of cash against proper receipt or by a Demand Draft or Bankers’ Cheque or Postal Order payable to the “Rajasthan Gramin Bank”.

Guidelines for obtaining Information

For providing the information under sub-section (1) of Section 7 of the Act, the fee shall be charged by way of cash against proper receipt of by a Demand Draft or Bankers’ Cheque or Postal Order payable to the “Rajasthan Gramin Bank” at the following rates:

a) Rs. 2/- (Rupees Two only) for each page (in A-4 or A-3 size paper) created or copied;
b) actual charge or cost price of a copy in large size paper;
c) actual cost or price for samples or models; and
d) for inspection of records, no fee for the first hour, and a fee of Rs. 5/- (Rupees Five only) for each fifteen minutes (or fraction thereof) thereafter.

For providing the information under sub-section (5) of section 7 of the Act, the fee shall be charged by the Rajasthan Gramin Bank at the following rates :-

a) for information providing in diskette or floppy 50/- (Rupees Fifty only) per diskette or floppy; and
b) for information provided in printed form at the price fixed for such publication or Rs. 2/- (Rupees Two only) per page of photo copy for extracts from the publication.

However, no fee is to be charged from the person who is below the poverty line as may be determined by the appropriate government.

A citizen has a right to seek such information from a public authority which is held by the public authority or which is held under its control. This right includes inspection of work, documents and records; taking notes, extracts or certified copies of documents or records; and taking certified samples of material held by the public authority or held under the control of the public authority. It is important to note that only such information can be supplied under the Act which already exists and is held by the public authority or held under the control of the public authority. The Central Public Information Officer is not supposed to create information; or to interpret information; or to solve the problems raised by the applicants; or to furnish replies to hypothetical questions.

A citizen has a right to obtain information from a public authority in the form of diskettes, floppies, tapes, video cassettes or in any other electronic mode or through print-outs provided such information is already stored in a computer or in any other device from which the information may be e-mailed or transferred to diskettes etc.

The information to the applicant should ordinarily be provided in the form in which it is sought. However, if the supply of information sought in a particular form would disproportionately divert the resources of the public authority or may cause harm to the safety or preservation of the records, supply of information in that form may be denied.

In some cases, the applicants expect the Central Public Information Officer to give information in some particular proforma devised by them on the plea that they have a right to get information in the form in which it is sought. It need be noted that the provision in the Act simply means that if the information is sought in the form of photocopy, it shall be provided in the form of photocopy, or if it is sought in the form of a floppy, it shall be provided in that form subject to the conditions given in the Act. It does not mean that the CPIO shall re-shape the information. This is substantiated by the definition of the term 'right to information' as given in the Act, according to which, it includes right to obtaining information in the form of diskettes, floppies, tapes, video cassettes or in any other electronic mode or through print-outs provided such information is already stored in a computer or in any other device. Everywhere in the Act, the word 'form' has been used to represent this meaning.

A citizen has a right to get 'material' from a public authority which is held by or under the control of that public authority. The Act, however, does not require the Public Information Officer to deduce some conclusion from the 'material' and supply the 'conclusion' so deduced to the applicant. It means that the Public Information Officer is required to supply the 'material' in the form as held by the public authority, but not to do research on behalf of the citizen to deduce anything from the material and then supply it to him.

Under Section 8 and 9 of the Act certain categories of information is exempted from disclosure to citizens. The members of public are expected to take reference of relative sections of the Act, before submitting any request for information.

Sr.	Situation	Time Limit for Disposing off Application
1	Supply of information in normal course	30 days
2	Supply of information if it concerns the life or liberty of a person	48 hours
3	Supply of information if the application is received through CAPIO	05 days shall be added to the time period indicated at Sr. NO.1 and 2
4	Supply of information if application / request is received after transfer from another public authority: (a) In normal course (b) In case the information concerns the life or liberty of a person.	(a) Within 30 days of the receipt of the application by the concerned public Authority. (b) Within 48 hours of receipt of the application by the concerned public authority
5	Supply of information if it relates to third party and the third party has treated it as confidential.	Should be provided after following the procedure given in Section 11 of the RTI Act.
6	Supply of information where the applicant is asked to pay additional fee.	The period intervening between informing the applicant about additional fee and the payment of fee by the applicant shall be excluded for calculating the period of reply.

If a public authority fails to comply with the specified time limit, the information to the concerned applicant would have to be provided free of charge.

Appeals :

The appeal should be disposed off within 30 days of receipt of the appeal.

In exceptional cases, the Appellate Authority may take 45 days for its disposal for which reasons are recorded.

Central Assistant Public Information Officer (CAPIO) appointed by Public Authority will accept application for information. A Central Public Information Officer (CPIO) will arrange to collect information from various administrative units for providing to member(s) of public as permitted under the law. A Public Authority required appointing an officer senior in rank to a CPIO, as Appellate Authority, who will entertain and dispose-off appeals against the decision of the CPIO, as required under the Act. Any person who does not receive the decision from CPIO whether by way of information or rejection within the time frame may, within 30 days from the expiry of period prescribed for furnishing the information or 30 days from the date of receipt of the decisions, prefer an appeal to the Appellate Authority.

• Central Assistant Public Information Officer (CAPIO) :Central Assistant Public Information Officer will receive the application/request for information or the appeals under the Act and forward the same immediately to the Central Public Information Officer as the case may be.
• Central Public Information Officer : The Central Public Information Officer is required to process the request for providing the information and dispose-off the same; either by providing the information or rejection the request, within a period of 30 days from the date of receipt of request.
• Appellate Authorities : The Appellate Authority will entertain and dispose-off appeals against the decision of the CPIO as required under the Act.

• Branch Managers of all Branches will be Central Assistant Public Information Officer under provision of the Act.
• All the Regional Managers at Regional Business Offices of the Bank will be Central Public Information Officer for Branches of the respective regions.
• For information related to the Regional Offices and Head Office, the designated Central Public Information Officer will be at Head Office.
• General Manager at Head Office will be Appellate Authority for all matters.
Details of the Appellate Authority / Central Public Information Officer